Let’s take a look at the description of the process involved concerning each of the listed solutions.īefore you proceed with the solutions below, as indicated on the error prompt, that the issue in hand might be due to a network or temporary service issue which is likely that Microsoft Office Activation Servers are down – you can wait a bit and then try the activation again and see if the procedure will be successful. General troubleshooting for Office Activation problems and errors.Run Microsoft Support and Recovery Assistant tool.Activate Microsoft Office 2021 or Office 365.
If you are receiving the error message We’re having trouble activating Office on your Windows 11/10 PC, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your device.
We’ll activate Office for you when the issue is resolved. Please make sure you’re connected to the internet. This might be due to a network or temporary service issue. When you encounter this issue, you’ll receive the full error message along the following lines In this post, we provide the most adequate solutions affected users can apply to successfully resolve the issue. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.If you’re unable to activate Microsoft Office suite on your Windows 11 or Windows 10 PC, and you receive the We’re having trouble activating Office error message on your device, then this post is intended to help you. The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. If you are unable to sign in, your log files will not be sent to Microsoft. Note, if you are not signed into the Support and Recovery Assistant when you click Send, you will be prompted to sign in. The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft. The only time you would want to send log files from the Support and Recovery Assistant to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. When you run a scenario in the Support and Recovery Assistant, some log files may be created and you will be given an opportunity to send these files to Microsoft.
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